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Additional Fees & Policies
 

TERMS

100% Satisfaction Guarantee

The Joy Shoppe must be notified by phone, fax, E-mail, or online form of intended return or exchange.

Please fill out form and submit as well as printing a copy to put with your return.

30 days upon receipt to return or exchange. 10 days for regular Dancewear. Custom dancewear not accepted for return or exchange.

Return shipment is at  customer's own cost unless the item was shipped defective.

The Joy Shoppe will not accept any return if the item was damaged or excessively used by the customer, copied, worn , or washed, etc. All exchanges must be fit for resale.

Exchanged items will incur a second shipping fee to the customer.

Either a RESTOCK or CANCELLATION fee may be incurred. Total order or Items Fee Schedule:
$50.00 subject to a $5.00 fee
$50.00+ subject to a $10.00 fee
$200.00+ subject to a $20.00 fee

Shipping fees are not refunded unless the wrong item was shipped. A shipping fee is not incurred upon new shipments to remedy missing items, duplicate shipments, factory or ship-damaged items. 

RUSH fees are not refunded.
This fee may be incurred due to heavy ordering season, overnight or 2-day shipments, dancewear, and rush not-in-stock items. Rush fees are as follows:
$50.00 subject to a $10.00 fee
$50.00+ subject to a $15.00 fee
$200.00+ subject to a 10% fee
 

Exchange or Return Form
Where do I send return items?
U.S. Mail to PO Box 4561 Fayetteville, AR. 72702
 
Shipping Carrier to 1722 N. College Ave. Ste. C Box 151 Fayetteville, AR. 72702

Information on Any Additional Fees & All Published Policies & Procedures

Is this an Exchange or Return?
 

 
Item(s) to be Returned
 
Order Number
 
Expected Return Date
 
Reason for Return

 
First Name
 
Last Name
 
Email Address
 
Confirm E-mail
 
Street Address
 
Contact Phone
 
City
 
State
 
Zip
 
I have read & agree to the terms
 

 
 

 

 

 

 

 

 

 

 

 
 
© 2003 Joy Shoppe, Inc.